Privacy Policy



1. Who is responsible for the processing of your data?

Clara Castells Urgell (“Etholink”), domiciled at Calle Montserrat, no. 10A, 08330, Premià de Mar (Barcelona), with NIF 46243088R, email and website


2. For what purpose do we process your data?

Your personal data will be processed by Etholink to manage the contractual relationship and provide the requested services, which means that it will be used to prepare diagnoses, treatments and monitoring plans for behavior problems in pets, as well as other services that may be offered. by Etholink.


3. What is the legitimate basis for which we process your data?

The legitimate basis of the treatment is, mainly, the consent of the user and / or the execution of the contract for the provision of services formalized between the parties.


4. How long will we keep your data?

Your data may be kept for the time necessary to determine the duration of the service provided. Subsequently, the data may be kept anonymously for a period not exceeding 5 years for purposes of scientific research and treatment design.


5. Do we give your data to third parties?

In general, your data will not be transferred to third parties unless established or imposed by law. Nor will international data transfers be carried out a priori. In case of concurrence, these would be carried out with the due legal guarantees in accordance with articles 44 and following of the General Data Protection Regulation.


6. What rights do you have over your data?

Finally, you are informed that you may exercise the rights of access, rectification, deletion, limitation of treatment, data portability and opposition, directing a written communication through the email with the Ref. “Exercise data protection rights “accompanying your request a copy of your national identity document or equivalent identification document. In the event that your personal rights are not considered properly attended, you may file a claim with the competent control authority, in this case, the Spanish Agency for Data Protection, although we recommend that you contact before, in order to resolve the possible situation or conflict, if you so estimate, with Etholink.


7. Commercial information

It should be noted that legitimate interest may be wielded by the data controller to send promotional information electronically to current clients regarding the same or similar services that he has previously contracted, as long as he has not specifically opposed it, of in accordance with the provisions of article 21 of the Law of Services of the Information Society and Electronic Commerce.